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Services
Find out more about the services we offer
Clinics and Services
Blood Tests
A blood test involves taking a blood sample for laboratory testing and is one of the most common medical tests. It can assess overall health, confirm infections, and evaluate organ function, particularly the liver and kidneys. Typically, a phlebotomist takes the sample from a vein in the arm, usually at the inside of the elbow or wrist. For children, samples are often taken from the back of the hand, which may be numbed with a cream beforehand.
Care Coordinators and Social Prescribers
Your doctor isn't the only person who can make you feel better.
Our friendly Care Coordinators / Social Prescribers are based at the surgery to provide patients with support to manage their overall health and wellbeing. Many of Life's problems can make you feel unwell, including Loneliness, Unhealthy Lifestyles, Housing Issues, Weight Problems, Addiction, Anxiety, Money Worries, Work and Employment, Language Barriers or Mental Health.
Learn more on our Care Coordinators and Social Prescribers page
Child Vaccinations
It's important that vaccines are given on time for the best protection, but if you or your child missed a vaccine, contact your GP to catch up.
Covid Vaccination
Get information about COVID-19 vaccination, who can get it, and safety and side effects
Familiar Faces
The Familiar Faces team is a unique service in North Cumbria. We work alongside the primary care staff at your surgery to improve wellbeing for people with long term or complex health conditions. We understand that living with these conditions can severely impact your quality of life and bring you into frequent contact with your GP and other health services.
What does our service offer?
- Time to talk – We offer longer appointments, which gives us time to better understand your circumstances.
- Links with community resources – Supporting you to access local organisations and services.
- Support – Navigating the healthcare system.
- Understanding – We use a combined approach, which means that while we acknowledge that your physical health is a critical factor, we also recognise that your psychological and social needs are important too.
What happens next?
We may send you a letter or contact you by phone to invite you to meet with us. We offer extended appointments (50 minutes) so that we have time to discuss your needs in detail. Working with you, we will put a plan in place that best suits your needs. This may include further one-to-one appointments with a psychologist or living well coach, or signposting you to a more appropriate organisation.
Who we are
A team of psychological practitioners that is committed to you, the patient, working alongside general practice staff to improve the quality of life for people with long-term or complex conditions. Our multi-disciplinary team consists of clinical psychologists, assistant psychologists and living well coaches.
Clinical Psychologist
Living Well Coach
Flu Vaccination
Find information about the flu jab, including who should have it, why and when
Minor Injuries
- Please remember we are a busy practice so there may be a small wait before you are seen depending on the severity of your situation.
- Please note the minor injuries service is only available during 8am to 6pm
As a practice we offer a minor injuries service to our patients and to anyone who is not a member of the surgery. If you think you require this service, please call our Reception on 01900 705750 before coming to the surgery so we can assess the situation and let you know if this is something we can help with.
Our highly trained nursing team offer a walk-in minor injuries service between our core hours of 8am to 6pm. The types of injuries they can treat are listed below and where required they may refer onto A&E or other services for further treatment:
- Minor lacerations capable of close by simple techniques(stripping, gluing, suturing)
- Animal bites
- Recent eye injuries
- Minor burns
- Obvious and significant injury to joint or muscular area in last 36 hours
- Head injury where there has been no loss of consciousness
Sexual Health Services
We can offer specialist sexual health services that provides assessment and treatment of sexually transmitted infections (STI’s).
This service is available for Castlegate & Derwent Surgery patients and those of neighbouring practice populations. Please contact our Reception for details and to book an appointment.